Background
At Yuzu, we’re building the next-generation health insurance company. We are NOT building a digital brokerage or an AI wrapper - we are going deeper to build the foundational infrastructure required to power tomorrow’s health plans. We believe that software can unlock the ability to build health insurance that is affordable, adaptable, and scalable. Yuzu’s platform will be core to this future.
So how does this actually work? Over 70% of employer-sponsored health plans are self-funded, meaning the employer acts as the insurer and directly covers employees' healthcare costs. This allows companies to customize benefits, gain flexibility, and save money. Self-funded employers partner with a Third-Party Administrator (TPA) to handle the behind-the-scenes plan administration, like processing claims and managing benefits.
Yuzu is a vertically integrated & tech-enabled TPA, serving over 10k members. We are a fast-growing company with many opportunities for career advancement and experience.
Compensation:
$80-110k plus equity
Role
This role is for people who want broad customer and partner-facing work.
You will work within our account management team helping to run demos, implement customers, enforce internal policies, write documentation, and optimize processes.
You will be responsible for managing relationships, including listening to customers and helping to evaluate and prioritize their requests.
Your job will change completely every 3-6 months as we automate repetitive tasks and grow our business.
In-person 5 days a week in Flatiron NYC office
Qualifications
You have to like challenges. This is hard. Oscar Health had 200 employees before they had real customers on their insurance plans. Collective Health had 40. Yuzu had 5.
You have to be an ethical and compassionate person.
You have experience in customer or partner-facing roles.
You have to want to win.
You have to care about the team.
Experience in the healthcare or insurance industries is a plus, but not required. Drive and willingness to learn matter more.
Open to entry-level applicants.
Our Commitment to You
We will be honest and responsive.
We will give you significant equity.
We will upskill you.
We will trust you and tell you everything you want to know about the business.
We will be in the trenches with you. We are not a hierarchical company. Everyone does their fair share of gritty work.
Process
If we interview you, you can expect the following process:
Initial 30-45 minute conversation with either Katie or Rachael
A 2 hour take-home assignment designed to be similar to on-the-job work
A 45 minute call to review your take-home assignment
An onsite interview
We may speak with 1-2 references you provide