Group Statuses

Onboarding

The group is being configured and required information is still being collected or reviewed. Coverage is not yet active.

Onboarding Paused

The onboarding process has been temporarily paused due to missing information, pending decisions, outstanding requirements, or at the request of the group. The group cannot move forward until onboarding resumes.

Ready for Review

The group setup is complete and has been submitted to the Yuzu team for final review. This is typically the last step before the group becomes Active. Once approved, Yuzu will finalize the setup and launch the group.

Active

The group is live and coverage is in effect. Claims, payments, eligibility updates, and other plan activities are processed normally.

Paused

The group has been temporarily placed on hold. Certain plan activities may be restricted while the group remains paused.

Suspended

The group has been suspended due to an operational, compliance, funding, or administrative issue. Coverage and claim processing may be restricted until the issue is resolved.

Run Out

The group has terminated, but eligible claims and outstanding payments continue to be processed during a defined run-out period. A common example is a group that terminates on 12/31 and remains in Run Out status for 6 months, allowing claims incurred before the termination date to be submitted and paid.

Closed

A plan year or group record has been finalized and closed. In many cases, a prior plan year may be Closed while a renewal plan year remains Active. Historical information remains available, but no further activity is permitted for the closed plan year.

Terminated

The group is no longer active and coverage has ended. No new claims may be incurred after the termination date. Depending on plan configuration and available funds, the group may still enter a Run Out period to allow eligible claims and payments to continue processing.