Get Started
Start here -- menus for brokers, employers, and plan designers.
Provider Portal and Tools
Check coverage and claims status and sign up for electronic payments.
Member Portal and Tools
Use the member portal, file for claim reimbursements, update family information, and understand your coverage.
Portal Basics
How the portal works -- log-in, roles, and permissions.
Group Onboarding
Onboard a new group -- the employer flow and plan designer responsibilities.
Live Plans
Manage groups once the plan is live -- forms, addresses, and updates.
Eligibility
Eligibility and COBRA coverage.
Payments and Invoices
Billing and invoicing -- general info, interpreting invoices, and invoice tabs and filters.
Claims
File and manage claims, plus cash pay at Yuzu.
Compliance
Compliance resources.
Reports
Standard and custom reports.
Yuzu Policies
Yuzu policies and requirements.
Partner Launch Process
The four-stage launch process for new partners -- kickoff, the build, sign-off, and onboarding.
Integration
Integration resources -- APIs, SFTP, and data feeds.
Troubleshooting and Support
Troubleshooting guides and how to get help.