Provider FAQs

Questions you might have for us.

Who is Yuzu? Are you the member’s insurance?

Yuzu serves as the Third-Party Administrator (TPA) for employer health plans. We administer plans for hundreds of different employers, each which legally has the ability to customize their benefits. These employers are responsible for funding benefits and making final claims determinations. Depending on the size of the individual employer, their plans may be subject to laws like COBRA and MHPAEA.

Yuzu supports health plans designed by several different Plan Designers including Arlo, Self Fund Health, and Securus Benefits whose information may appear on member ID cards and communications instead of our own.

Why don’t you validate network status?

Yuzu will validate network status for any custom contracts that are configured in Yuzu. These include direct contracts and Direct Primary Care assignments.

For Rental Networks (Cigna, Alliance, Trilogy, Midlands Choice, etc), Yuzu is not the source of truth for which providers are participating with the network. Providers should internally communicate with whoever at their organization handles contracting in order to validate their contracted status.

To validate rental network status please use the following links:

Network

Provider Directory

America's PPO

https://www.americasppo.com/join-our-network/network-application/

Cigna PPO

https://hcpdirectory.cigna.com/web/public/consumer/directory/search

EHN (Employer’s Health Network)

https://www.employershealthnetwork.com/providers/

First Health

https://providerlocator.firsthealth.com/LocateProvider/SelectNetworkType

H2B (Missouri Health Co-Op)

https://thehealthcooperative.org/health-coop-of-missouri/

Healthlink OAIII + Freedom Select Network

https://phpkc.com/provider-search/

MedCost

https://www.medcost.com/members/care/find-doctor

Mercy Health

https://healthplan.mercy.net/directory/search

Midlands Choice

https://www.midlandschoice.com/Healthcare-Providers

Healthsmart

https://providerlookup.healthsmart.com/SearchProviders.aspx

PHCS

https://providersearch.multiplan.com/webcenter/portal/ProviderSearch

The Alliance

https://the-alliance.org/resources/

Trilogy

https://www.trilogycares.com/search/owner/trilogy/

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