Navigating the Portal and Accessing Reporting

How to find the information you need to process claims

Yuzu gives our stoploss carrier partners unprecedented access to real-time data in the Yuzu portal. This includes:

  • Real-time claims data, including processing (not just approved and denied) claims

  • Precertifications ingested hourly from Medwatch and daily from Cigna

  • Access to Active at Work, COB, Accident, and other required forms directly in our portal

  • Broad access to member notes, communications, claims, demographic information, etc. to help answer any additional claims questions

When creating a stoploss filing, Yuzu gathers all applicable claims under the Stoploss Filing Tab, allowing carriers to review this information in one centralized place.

Example Stoploss Filings tab

To view a filing in more detail, click into the filing and view attachments, the claims inventory, the claims details, and any applicable claimant forms.

Example Spec Filing

Additionally, Yuzu provides some standard reports via emails directly to stoploss carriers. Our standard emailed reporting set is:

  • Medical and pharmacy claims reports

  • High cost claimant reports

  • Trigger code reports

  • Aggregate reports

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