Externally Managed COBRA

Employer-facing info on COBRA managed externally.

Action required by employer / broker if there is external COBRA:

Indicate External Vendor in Rules

If using non-Yuzu COBRA, check “use other COBRA vendor” and add in the vendor name and member service phone number.

Employer/Broker Requirement: Update Yuzu on Election Statuses

  • Collect COBRA election decisions from external COBRA vendor

  • Login to the portal, go the ‘Members’ tab or the specific member’s page, and click their election decision as ‘Elect’ or ‘Decline/Expired’

How does this work?

  • Termination: When a member is terminated (no matter if they are COBRA eligible or not) we update the status to “COBRA Pending, Awaiting Election”

    • We will not invoice the Employer for their coverage post-End Date

  • Notice sent: External COBRA vendor and/or Employer sends notices, collects decision, collects member’s bank information

    • External COBRA vendor to collect member premium from member and reimburse to Employer

  • Portal updated: Employer (or broker, plan designer on Employer’s behalf) collects election decisions and logs into portal to update status

    • Upon ‘Election’ we will reinstate invoicing the Employer for their coverage for the extent of their time as COBRA Active

  • Ending COBRA Coverage: External COBRA vendor to update Employer (or broker, plan designer on Employer’s behalf) when members stop coverage

    • Employer to log into the portal to set COBRA End Date

    • We will not invoice the Employer for their coverage post-End Date

If COBRA is elected in the portal, what are we (the platform) responsible for?

  • Continuing to administer plan benefits as typically provided in our role as TPA

  • Invoicing the Employer for their coverage until Employer deems their coverage terminated

    • Yuzu will pull funds from the employer directly if COBRA is managed externally

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