Portal Basics
How do I log in?
Where’s my ID card?
How to print ID card (s) at home?
How much of my deductible have I accumulated?
How many limited visitations have I used?
How do I download an EOB?
How do I check the status of a claim?
Who in my family is covered?
How do I download my proof of insurance letter?
How do I download my tax information?
How do I opt into electronic communication?
How do I change my address?
Can I see my dependents’ profiles? Do I need a PHI release form?
Claim Reimbursements
How do I upload a claim?
How do I know if I’ll be reimbursed?
When will I get paid?
How do subscriber vs. dependent bank accounts work?
Adding New Dependents
How do I add my newborn to my coverage?
How do I add my adopted child to my coverage?