Onboarding Groups

Plan Designer responsibilities for creating and onboarding groups. See employer/broker responsibilities in our Employers Onboarding Flow Guide: 

Create Employer Groups

Create a new onboarding group in the portal by filling out information about the employer and the plan.


Group Info

Add Rules

Set the policy rules, enrollment rules, claims and accumulator rules, and legal rules for your group upfront.

Add Census Enrollment

Import census files for new employer groups, and learn how to navigate common upload problems.

Add Stop Loss Policies

Add Stop loss information in the portal and attribute it to multiple plans. Each plan in the group must be attributed to a stop loss policy.

* Group Info that needs to be completed by the employer or the broker

Add Group Team

Add Personnel

Add Tax Information

Connect Bank Account & Banking Agreement


Plan Info

Add Employee Premium Contributions

Fill out your employee premium contributions to ensure your groups are compliant.

Add Vendors and Fees

Add additional vendors, edit fees, change live fees, and verify that your fees are accurate.

Verify Benefits

Verify benefits before the plan goes live, kicking off card printing and plans going live.

Add Welcome Materials

Add welcome materials to the group, which will get sent out in both the welcome email and welcome letter sent to each subscriber/family on the plan.


Multi-Group Management

Final Checklist

Track your progress, check each group, and send for review on the Finalize tab.

Multi-group Onboarding

Manage multiple onboarding groups at once with the Onboarding tab.

Renewals

Learn about our auto renewal process two months prior to plan start dates.

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